Privacy Statement

Erdotex Group Rotterdam, The Netherlands

Your privacy is very important to us. This privacy policy discloses how Erdotex Group (“Erdotex”) collects, protects, uses and shares personal information gathered about you, in conformance with Directive 95/46/EC of the European Parliament, the Council of 24 October 1995. All Personal Information is collected in a fair and non-intrusive manner, with your voluntary consent. Personal Information is not accessible to anyone outside the specific function for which it is collected. Erdotex respects the privacy of its customers, employees, job applicants, franchisees, development agents, and other visitors to our website who may choose to provide personal information. We recognize the needs for appropriate protections and management of personal information that you provide to us. This Privacy Policy will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared.

This Privacy Policy also explains Erdotex’s practices regarding the information collected online from users of Erdotex’s website located at

In an effort to comply with the law, and our commitment to protect your personal information, we provide the following, which discloses our policies. Please note that this Privacy Policy does not govern the privacy policies and procedures of our subsidiaries and parent companies.

What type of information do we collect?

Personal Information is any information concerning the personal or material circumstances of an identified or identifiable individual. An identifiable person is one who can be identified, directly or indirectly, by reference to a Social Security Number and/or Identification Number (hereinafter “SSN/I.N”),or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

Personal Information shall include but is not limited to: identifying information such as name, home address, home telephone number, e-mail address, SSN/I.N, financial information and employment- related information such as may be found on resumes, applications, background verification information, or in employment references.

Erdotex takes measures to maintain the confidentiality of your SSN/I.N to protect your SSN/I.N from unlawful disclosure, and to limit access to your SSN/I.N. Erdotex will not make your SSN/I.N available to the general public, print your SSN/I.N on any card, require you to provide your SSN/I.N to access any products or services, transmit your SSN/I.N over the Internet unless the connection is secure or your SSN/I.N has been encrypted, or requires the transmittal of your SSN/I.N to access our Website without requiring additional authentication.

Non-personal information is information that is already a matter of public record or knowledge. Business contact information is considered non-personal information and not subjected to special protection because it can be routinely shared with anyone inside or outside of the business. Business contact information shall include but is not limited to: business name, business address, business telephone number, and is not considered personal information in certain jurisdictions.

Cookies – Internet Users

In addition to Personal Information, we use data collection devices such as “cookies” on certain web pages to help analyze our web page flow and measure promotional effectiveness. Cookies are pieces of information a website sends to an individual’s hard drive while they are viewing the website. Cookies allow the website to remember important information that will make your visit to the site more useful. We use cookies to help improve your future visits. If you do not wish to receive a cookie or if you wish to set your browser to warn you each time a cookie is being sent, or if you wish to turn off all cookies, use the options on your browser to assist you. The “Help” option on your browser may assist you in changing your cookie preferences. Please note that by turning cookies off, you will not have access to many features available on our website.

Our Use of Your Information

We use your Personal Information to facilitate the services you request. We have tailored our Privacy Policy to adequately inform you of the use of your Personal Information.

Collection and Use of Employee Personal Information

Erdotex also collects Personal Information from its employees and applicants (human resource data) in connection with administration of its Human Resources programs and functions. These programs and functions include, but are not limited to: job applications and hiring programs, compensation and benefit programs, performance appraisals, training, access to Erdotex and its affiliates facilities and computer networks, employee profiles, internal intranet employee directories, Human Resource recordkeeping, and other employment related purposes.

It is the policy of Erdotex to keep all past and present employee information private from disclosure to third parties. There are certain business related exceptions and they are:

1. To comply with county, state or federal agency requests;
2. Inquiries from third parties with a signed authorization from the employee to release the information, except in situations where limited verbal verifications are acceptable (see below);
3. Third parties with which Erdotex has contractual agreements to assist in administration of company sponsored benefits.

Please note that this Privacy Policy does not apply to information applications submitted through the website, which may be shared with independently-owned distributors.

Verifications of Employment

Prospective employers, state agencies, financial institutions, and residential property managers may contact Erdotex requesting information on a former or current employee’s work history and salary. All such requests of this type shall be referred to and completed on a confidential basis.

For written verification of employment requests, information will be provided only when it is accompanied by an employee’s authorization to release information. The form will be returned directly to the requesting party and filed as part of the Human Resources confidential records.

Collection and Use of Customer Information

Erdotex will not collect customer Personal Information, unless the customer contacts Erdotex directly. In order to adequately address a customer’s concern, their Personal Information may be shared with our affiliates and distributors. Failure to provide necessary information may prevent Erdotex from fully addressing any customer concerns.

We may ask for contact information, name, shipping address, phone number, e-mail address, credit card information, and other related information necessary for billing purposes, such as a mailing address for credit card validation. In the future, and with your consent, we may use this information to contact you regarding products or promotions, as well as other products and services, which may be of interest to you. At any time you may “opt out” of future contacts by un-subscribing from our database or contacting us.

Sharing of Personal Information

We may share Personal Information with our service providers, consultants and affiliates for our internal business purposes. Except as described in this Privacy Policy, Erdotex will not share Personal Information with a third party, unless a customer requests, consents to such disclosure, or disclosure is required or authorized by law. Erdotex reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorizes us to do so. Erdotex also reserves the right to disclose and/or transfer Personal Information to a third party in the event of a proposed or actual purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, or financing of all or any portion of Erdotex or of any of the business or assets or shares of Erdotex or a division thereof.

As described above, Erdotex and its affiliates, third party service providers and distributors may share and exchange Personal Information in order to process your information requests, orders, services requests and matters related thereto. Personal Information may be provided to a courier or freight forwarder in order to fulfill an order, which may have been requested from us.


We endeavor to protect your Personal Information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our control. These measures include safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use and modification.

We safeguard your Personal Information on the Internet by using industry-standard practices. Although “guaranteed security” does not exist either on or off the Internet, we make commercially reasonable efforts to make the collection and security of such information consistent with our Privacy Policy and all applicable laws and regulations. We maintain physical, electronic and procedural safeguards as appropriate to safeguard your Personal Information.

Currently, our website utilizes a variety of different security measures designed to protect Personal Information of users both inside and outside Erdotex, including the use of encryption mechanisms (e.g., Secure Socket Layers or SSLs), password protection, and other security measures to help prevent unauthorized access to your personally identifiable information. This helps maintain the confidentiality, privacy, and integrity of your transactions, and helps to protect your confidential information – such as credit card numbers, online forms, and financial data from loss, misuse, interception and hacking.

Storage, Retention and Accuracy of Personal Information

Erdotex insures that Personal Information is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorized use or disclosure of your Personal Information.

Erdotex will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purpose(s) remains valid after termination of our relationship with you.

We take all reasonable steps to insure that your Personal Information is accurate, up-to-date, complete, relevant and not misleading.

Erdotex may store your Personal Information in its databases located in the United States and/or other countries outside of the European Economic Area (“EEA”). Additionally, some of our service providers may reside in the United States or other countries outside of the EEA and will be subject to the laws of the local jurisdiction. As a result, in certain circumstances, the United States and other foreign governments, courts, law enforcement agencies or regulatory agencies may be entitled to access the Personal Information collected and held by Erdotex.

Links to Non-Erdotex Websites and Third Parties

Please note that the website may contain links to other web sites for your convenience and information. Erdotex does not control those sites or their privacy practices, which may differ from Erdotex’s privacy policy cannot and does not apply to external websites. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by the Erdotex privacy policy. We encourage you to review the privacy policy of any company or website before submitting your Personal Information. Some third parties may choose to share their personal data with Erdotex; that sharing is governed by that third party’s privacy policy.

We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.